To reset all settings of Eve Outdoor Cam, including the HomeKit pairing, push and hold the reset button on the bottom of the camera with a paper clip for 10 seconds until the LED starts blinking red.

Make sure the 2.4 gigahertz band is enabled on your router and that your iPhone is using the band to add the Eve Outdoor Cam. Later, you may reconnect your iPhone using the 5 gigahertz band. The DHCP function must be activated on the router. Authentication via MAC addresses must be deactivated.

All Wi-Fi-based devices with HomeKit support require the Bonjour protocol (Multicast) to work. Make sure that Bonjour and Multicast are enabled on the Wi-Fi router and additional access points.
Network tools such as "Storm Control" and others, allow multicast to be restricted and therefore Bonjour. Disable this setting.
So-called Powerline/PowerLAN adapters also restrict Bonjour or do not allow it. These access points are not suitable for the use of HomeKit-based Wi-Fi devices.

Eve Outdoor Cam is best installed replacing an existing outdoor light and requires AC power with a connection to ground. To see how easy it is to install Eve Outdoor Cam watch the installation video.

Thanks to a dedicated motion sensor, Eve Outdoor Cam will not bother you with reacting to leaves blowing in the wind, small animals, and other events that do not require your attention. If you have configured people / pet / vehicle / package recognition, any motion detected by the infrared motion sensor will cause the video footage to be sent to your Apple TV or HomePod to intelligently determine whether your recording criteria are met.

Eve Outdoor Cam will automatically turn on the flood light when motion is detected by the dedicated motion sensor. To limit the automatic motion light to nighttimes, adjust the duration, or deactivate it altogether, access the accessory settings in the Eve app.

If you want the integrated flood light to shine extra-bright, tap the light boost button in the Eve app. You can also enable light boost for the automatic motion light. Light boost will turn off automatically after a period of time.

For maximum range, Eve Outdoor Cam is compatible with 2.4 GHz band networks only. DHCP function must be active on your router, authentication via MAC addresses must be off. HomeKit requires Bonjour so please make sure to disable router tools like "Storm Control" that interfere with the Bonjour protocol (e.g. mDNS, Multicast). Avoid Wi-Fi access points that connect through Powerline/PowerLAN as they are also known to impact Bonjour.

Eve Outdoor Cam has to be mounted in an upright position with the camera's microphone and speaker array facing downwards in order to prevent water damage.

Eve Outdoor Cam has been designed to be mounted directly on a wall. Unless your electrical junction box has screw channels with 60 mm / 2.36 in clearance (center to center), you may need an extra light fixture mounting bracket. (North America). We offer you a free adapter plate here.