Shipping
Eve offers a shipping flat rate (Standard Shipping) for end-customers in Europe, based on Zones. Please see below to verify that your country is supported and which zone you belong to. Goods are sent by UPS, Österreichische Post, or DHL (Germany).
| Delivery Zone | Shipping Cost Standard Normal | Country | Delivery Time |
| Zone 0 | € 0 | Germany | 1-3 business day(s) |
| Zone 1 | € 6.90 | Austria, Belgium, Denmark, Finland, France*, Italy*, Luxemburg, Netherlands*, Poland, Sweden | 3-5 business day(s) |
| Zone 2 | € 9.90 | Greece, Ireland, Portugal*, Spain* | 5-8 business day(s) |
| Zone 3 | € 12.90 | Norway**, Switzerland** | 3-5 business day(s) |
Orders are fulfilled by our warehouse in Germany from Monday to Friday, excluding holidays. Orders received before 10:00 a.m. (CET/CEST) will be shipped the same day. Orders received after 10:00 a.m. (CET/CEST), on weekends, and on holidays will be shipped the next business day.
*We do not deliver in British, Dutch and French Overseas Territories, the Channel Islands, Canary Islands and Balearic Islands, Gibraltar, Livigno, Vatican City, Republic of San Marino, Ceuta & Melilla, Andorra, Madeira and British Forces Post Offices or PO Boxes. We are sorry that it is not possible to pick products up in a store. We do not deliver to DHL “Packstationen”.
**Duties and taxes are not reflected in our prices. UPS will charge the package recipient all applicable duties and taxes at the time of delivery. For information about duties and taxes, you may contact your local customs office. We cannot ship to post office (P.O.) boxes internationally.
Please note: At the moment, Eve Blinds Collection only ships within Germany and the U.S
For customers outside of Europe, please visit our website to find a dealer in your country.
If you are unable to find a reseller that carries Eve products, please contact us: [email protected].
Payment
The purchase price is due for payment immediately with the order. In our online store, the following methods of payment are generally available:
PayPal, PayPal Express
In the ordering process, you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal or PayPal Express, you will have to be registered or register first, legitimise yourself with your access data and confirm the payment instruction to us. After placing the order in the store, we request PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal after the goods have been shipped. You will receive further instructions during the ordering process.
Apple Pay
When you click on "checkout with Apple Pay", you will be displayed an overlapping window of the provider Apple. In order to pay the invoice amount via Apple Pay, you will have to have a suitable Apple device and an Apple ID logged into Apple iCloud, as well as having activated payment with Apple Pay. The payment transaction is carried out automatically by Apple Pay. You will receive further instructions during the ordering process.
