Please find the Reset button in the hole on the side of the controller. Insert a straightened paper clip or similar object into the hole, and press the Reset button for at least 10 seconds. Release the Reset button immediately after the LEDs have blinked twice. Eve Light Strip is now reset.

Make sure the 2.4 gigahertz band is enabled on your router and that your iPhone is using the band to add the Eve Light Strip. Later, you may reconnect your iPhone using the 5 gigahertz band. The DHCP function must be activated on the router. Authentication via MAC addresses must be deactivated.

All Wi-Fi-based devices with HomeKit support require the Bonjour protocol (Multicast) to work. Make sure that Bonjour and Multicast are enabled on the Wi-Fi router and additional access points.
Network tools such as "Storm Control" and others, allow multicast to be restricted and therefore Bonjour. Disable this setting.
So-called Powerline/PowerLAN adapters also restrict Bonjour or do not allow it. These access points are not suitable for the use of HomeKit-based Wi-Fi devices.

• If the Eve Light Strip was already added to the Eve App, delete it from the Eve App.
• Disconnect the Eve Light Strip from the power supply and wait 1 minute.
• Restart your iOS device completely.
• Disable and reactivate Wi-Fi under "Settings -> Wi-Fi" on the iOS device (note: use "Settings", not iOS Control Center).
• Connect the Eve Light Strip to the power supply and wait 3 minutes.
• Carry out a complete reset of the Eve Light Strip:
• The reset button is located on the side in a small hole of the controller. Press the reset button with a paper clip or similar object for at least 10 seconds until the LEDs flash twice. Eve Light Strip is now reset.
• (Re)pair the Eve Light Strip over the Eve App.

To shorten Eve Light Strip, use a pair of scissors to cut along an indicated trim line (approximately every 30 cm). To lengthen, simply connect additional 2 m / 6.6 ft extension strips (available at the online Eve store). The maximum length to which you can extend Eve Light Strip is 10 m. Setup video & QSG.

Please ensure that Eve Light Strip is disconnected from power before shortening.

Light emitted by LEDs is measured in lumens. The maximum lumen output of other brands’ LED strips is 1600 lumens at a lenght of 2 m / 6.6 ft. Eve Light Strip outputs 1800 lumens at 2 m /6.6 ft.

Not all LED strips are created equal. The most common strips feature single RGB diodes that produce multiple colors, or a single diode that emits white. Some combine a single RGB diode and a single white diode. By contrast, Eve Light Strip sports three separate diodes - one RGB, one cold white, and one warm white - all of which collectively or separately produce accurate colors and permit greater range to mix and blend shades.