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Hello Doug! The Remo plug should connect using Thread if it is the Thread enabled version and your Apple TV 4K (2nd generation). Please try a tipp from Apple: Thread accessories might not use Thread following initial setup and instead use Bluetooth LE.Workaround: Move the accessory near the home hub, then toggle the accessory state several times. Just pull out the plug for one minute then plug it in again. Best regards, Volker