The current version of Eve Thermo supports Thread. This technology makes your smart home network more responsive, robust, and increases its reach – the only thing you need is a home hub (Thread border router). Battery-operated Thread accessories, such as Eve Thermo, represent endpoints in your Thread network. 

By contrast, mains-powered Full Thread Devices (or FTDs) that are always on, such as Eve Energy, Eve Light Switch or Eve Water Guard, can act as router nodes within your Thread network and relay data packets. So, the more of these Full Thread Devices (FTDs) you have in your network, the more stable and greater its reach becomes. Learn more

Currently, schedules cannot be suspended under Matter. Therefore, if both location-based heating and schedules are active, the schedules will "overwrite" the temperature set by presence or absence at the next scheduled event.

If you want to prevent heating when you are away, you can do this by creating a manual automation that is activated instead of the Eve function Location-Based Heating. To do this, create a scene that is activated when you leave the house and switches Eve Thermo off (Mode: Off). Note: Depending on the outside temperature and insulation of the home, this may result in undercooled rooms. A second scene, activated when you come back home, sets the mode back to On.

First create the scenes: In Eve \> Automation \> Scenes \> Tap Add Scene \> Tap Add Actions \> Select Eve Thermo, set Mode = Off \> Tap Add \> Tap Add Actions again if necessary, add more Eve Thermo and set Mode to Off in each case \> Tap Add \> Tap Next \> Name the scene \> Tap Done.

In Eve \> Automation \> Scenes \> Tap Add Scene \> Tap Add Actions \> Select Eve Thermo, set Eve Thermo Mode = On (you can also add a target temperature) \> Tap Add \> If necessary, tap Add Actions again to select additional Eve Thermo, set the mode to On and the target temperature to the value you want or tap Next \> Name the scene \> Tap Done.

Then create the rules: In Eve \> Automation \> Rules \> Tap Add Rule \> Tap Next \> Tap Add Trigger \> Please select the option 'Leaving [home]’ with the option that suits you \> Tap Add \> Tap Next \> Now please either select an additional condition or tap Next again \> Select the scene that switches Eve Thermo off \> Name the rule \> Tap Done.

In Eve \> Automation \> Rules \> Tap Add Rule \> Tap Next \> Tap Add Trigger \> Select 'Arriving [home]' here, with the option that suits you best \> Tap Add \> Tap Next \> Now please either select an additional condition or tap Next \> Select the scene that switches Eve Thermo on \> Name the rule \> Tap Done.

We strive to offer you the same level of comfort you are used to under Matter, as soon as possible.

Eve Thermo’s window detection function in conjunction with Eve Door & Window is still available, but currently does not work properly under Matter. This function is in progress and will be added to the app at a later date.

For now, create an automation in which a rule activates a scene when the window is opened that sets Eve Thermo to Mode: Off, supplemented by a second rule that sets Eve Thermo to Mode: On when the window is closed via a corresponding scene. First create the scenes: Please deactivate Window Detection.In Eve \> Automation \> Scenes \> Please tap Add scene \> Tap Add Actions \> Select Eve Thermo: Mode = Off \> Tap Add \> If you want to add more Eve Thermo, please tap Add Actions again \> Select another Eve Thermo: Mode = Off \> Tap on Add\> Tap Next or add more Eve Thermo \> Name the scene \> Tap Done.

In Eve \> Automation \> Scenes \> Please tap Add scene \> Tap Add Actions \> Select Eve Thermo: Mode = On \> Tap Add \> If you want to add more Eve Thermo, please tap Add Actions again \> Select another Eve Thermo: Mode = On \> Tap on Add\> Tap Next or add more Eve Thermo \> Name the scene \> Tap Done.

Then create the rules: In Eve \> Automation \> Rules \> Please tap Add Rule \> Tap Next \> Tap Add Trigger \> Contact \> Eve Door & Window = Open \> Tap Add \> Now either tap Add Trigger again to add another Eve Door & Window or: Tap Next \> Tap Next or add a condition\> Select the scene that switches Eve Thermo off \> Tap Next \> Name the rule \> Done

In Eve \> Automation \> Rules \> Please tap Add Rule \> Tap Next \> Tap Add Trigger \> Contact \> Eve Door & Window = Closed \> Tap Add \> Now either tap Add Trigger again to add another Eve Door & Window or: Tap Next \> Tap Next or add a condition\> Select the scene that switches Eve Thermo on \> Tap Next \> Name the rule \> Done

We strive to offer you the same level of comfort you are used to under Matter, as soon as possible.

Definitely not. Eve Thermo is designed so you can fit it yourself: Simply unscrew your existing thermostat using your fingers (use a wrench if necessary), screw on Eve Thermo, and set it up in just a few steps using the Eve app. And there’s no need to sweat about swapping thermostats as there’s zero chance of water escaping. Watch the installation video.

No. With Eve, you can use all the features whenever you want without needing to register or subscribe. 

Yes. AA batteries keep Eve Thermo powered even in the event of a power outage. Eve Thermo doesn’t use cloud-based technology either – instead, it communicates directly with your iPhone or HomeKit home hub. And even when your iPhone isn’t within range, Eve Thermo will continue to work autonomously using the schedules you added thanks to these being stored on the accessory itself. You can also control Eve Thermo manually whenever you want.

This device does not require a hub for control right from your iPhone or iPad. Depending on what you want to do, a hub will unlock more advanced functionality:

- Remote Access: Access your Eve devices even when you’re not at home

- Automation: Make your devices work hand in hand

- Notifications: Receive activity notifications from selected sensors 

- Thread: Benefit from a more robust, reliable connection

- Ready for Matter: With a future software update, experience the future of the smart home

HomePod (2nd gen), HomePod mini or Apple TV 4K (2nd gen/3rd gen 128 GB) will unlock all of these benefits.

If you only want to enjoy Remote Access, Automations and Notifications, HomePod (1st gen) and previous Apple TV models will also offer this functionality. Please note these devices will not work with Matter-enabled Eve devices.

Home is your most private space. The only place where you can do as you please, on your terms. However, if you live in a smart home, you will also produce loads of data that others will be only too keen to get their hands on. That’s why we developed our Eve range from the ground up to keep information private and secure. There’s no Eve cloud, no registration and no tracking so your data won’t get exposed. Local intelligence enables direct communication between Eve accessory and iPhone, iPad or home hub without bridge or cloud dependency. 

Our technical experts will happily assist you.

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