There is a reset button inside the battery door. Use a paper clip or similar object to press it until the red LED is blinking.

The current version of Eve Door & Window supports Thread. This technology makes your smart home network more responsive, robust, and increases its reach – the only thing you need is a home hub (Thread border router). Battery-operated Thread accessories, such as Eve Eve Door & Window represent endpoints in your Thread network. 

By contrast, mains-powered Thread accessories that are always on, such as Eve Energy, Eve Light Switch or Eve Water Guard, can act as router nodes within your Thread network and relay data packets. So, the more of these Full Thread Devices (FTDs) you have in your network, the more stable and greater its reach becomes. Learn more

If you use Eve Door & Window on a window in the room where you’re also using Eve Thermo, Eve can automatically stop heating if the window is opened for ventilation purposes. It then resumes heating once the window is shut. The easiest way to set up this automation is to open the Eve app and tap Rooms > Eve Thermo > Automation > Window Detection. This type of automation requires a HomePod, HomePod mini or Apple TV as a home hub.

Yes, it is. All you need to do is stick the tiny magnet and miniscule 5-cm-/2"-wide sensor to any flat surface. It doesn’t even matter if your door’s recessed behind the frame, as Eve Door & Window includes super-useful spacers so you can line up the top of the magnet with the sensor for optimal performance. Eve Door & Window fits on your pet door, piano, refrigerator, garage door, window shutters and even your mailbox – the possibilities are endless.